(Hint, if you answer NO to any of these questions, you NEED our help!)
Scheduling
Does your staff use block scheduling and consistently schedule to a daily goal for each doctor and hygienist?
Collections
Are your collections at least 98% of your production?
Accounts Receivable
Is your Accounts Receivable equal to or less than one month's production?
Are you collecting what you produce?
Phone Skills
Is your staff converting "shoppers" to new patients?
Does your staff know the right verbal skills to use when a patient asks:
"Do you take my insurance?", "How much does a cleaning cost?"
Recall and Unfinished Treatment Plan Reports
Are 85% of your patients in active recall?
Is your staff working these reports effectively and have the verbal skills to get patients to schedule?
Team Meetings
Are you holding powerful morning meetings that create more productive and less stressful days?
Are your team meetings effective in solving your roadblocks and making your team more productive?
Admin Duties
Is your Admin staff working efficiently together?
Do they know what their job responsibilities are?
